🛠️ We Make Repairs Easy!
Got something that needs fixing? You’re just 3 simple steps away from getting it taken care of:
Tell us what’s up
Drop it off or ship it in
We’ll handle the rest!
Whether it’s a classic Game Boy, a controller mod, or a full restoration, we’re here to bring your favorites back to life — faster than you can say “blow in the cartridge!”
Online Repair Requests Paused
We’re updating our online repair system to serve you better!
Online quotes and check-ins are temporarily unavailable.
Please call or visit us in-store for all repair requests.
Thank you for your patience!
🔧 Track your repair in real time!
Our in-house system lets you view status updates instantly — just enter your ticket ID above to see the latest progress
🔍 Frequently Asked Questions
🕒 How long do repairs usually take?
Most repairs are completed the same day they’re marked as “In Repair”! 🛠️
Turnaround depends on part availability & complexity. If we need to order parts or something unexpected comes up, we’ll let you know right away.
Most repairs are completed the same day they’re marked as “In Repair”! 🛠️
Turnaround depends on part availability & complexity. If we need to order parts or something unexpected comes up, we’ll let you know right away.
💰 How much will it cost?
Once we inspect your item, you’ll get a quote before any work begins.
Sometimes we need to open your device and run diagnostics. A diagnostic fee ($5–$20) may apply, but if you approve the repair, it’s waived!
Once we inspect your item, you’ll get a quote before any work begins.
Sometimes we need to open your device and run diagnostics. A diagnostic fee ($5–$20) may apply, but if you approve the repair, it’s waived!
📱 How do I check the status of my repair?
Just enter your ticket ID in the tracker above. You’ll see real-time updates — no phone calls or emails required!
Just enter your ticket ID in the tracker above. You’ll see real-time updates — no phone calls or emails required!
📦 Can I ship something in for repair?
Absolutely! After submitting a request, we’ll send you shipping instructions. Or drop it off in-store if you’re local — whichever is easier.
Absolutely! After submitting a request, we’ll send you shipping instructions. Or drop it off in-store if you’re local — whichever is easier.
🎮 What kinds of things do you repair?
We specialize in retro/specialty electronics — Game Boys, NES controllers, arcade boards, handhelds, and more. If it’s classic, quirky, or collectible, we probably fix it.
We specialize in retro/specialty electronics — Game Boys, NES controllers, arcade boards, handhelds, and more. If it’s classic, quirky, or collectible, we probably fix it.
🧾 What if I don’t want to go ahead with the repair?
No problem! You can decline the quote. We’ll return the item or recycle it — your choice. (A small evaluation fee may apply for complex diagnostics.)
No problem! You can decline the quote. We’ll return the item or recycle it — your choice. (A small evaluation fee may apply for complex diagnostics.)
✅ Do repairs come with a warranty?
Yes! Every repair comes with 3 months of no-worry coverage for defects in workmanship or parts we replaced.
(This doesn’t cover accidental/user damage or normal wear and tear.)
Yes! Every repair comes with 3 months of no-worry coverage for defects in workmanship or parts we replaced.
(This doesn’t cover accidental/user damage or normal wear and tear.)
🔋 Can you replace the battery in my Pokémon game without losing my save?
Yes! We’ll back up your save, replace the battery, and restore your data — so you can pick up right where you left off.
Yes! We’ll back up your save, replace the battery, and restore your data — so you can pick up right where you left off.
📍 Where are you located, and can I walk in?
Yes! We’re in Forest Lake, MN and welcome walk-ins. Start your repair online or visit during store hours.
Yes! We’re in Forest Lake, MN and welcome walk-ins. Start your repair online or visit during store hours.
🔌 Do you use original or aftermarket parts?
We use original OEM parts when available. If only aftermarket is possible, we’ll let you know and ensure quality stays top-tier.
We use original OEM parts when available. If only aftermarket is possible, we’ll let you know and ensure quality stays top-tier.
🎨 Can I request custom mods or upgrades?
Definitely! Backlit screens, new shells, custom buttons, or unique mods — just mention it during check-in and we’ll quote it with the repair.
Definitely! Backlit screens, new shells, custom buttons, or unique mods — just mention it during check-in and we’ll quote it with the repair.
💾 Will I lose my saved data or files?
We do everything we can to preserve your data. If there’s any risk, we’ll let you know first and discuss backup options.
We do everything we can to preserve your data. If there’s any risk, we’ll let you know first and discuss backup options.
🚫 What if my device is too far gone?
If a repair isn’t possible or worth it, we’ll tell you upfront. You can have it returned, salvaged, or recycled — your call.
If a repair isn’t possible or worth it, we’ll tell you upfront. You can have it returned, salvaged, or recycled — your call.